What is HP "refurbished"?
• At HP, a refurbished solution is offered on just about all product lines: printers, notebooks, desktops, and more. They are products that have been returned to HP for a variety of reasons and then put through a rigorous refurbishment process.
• What is the difference between HP's "Refurbished" and "Certified Reconditioned" products?
• The packaging on refurbished products from HP could be labeled either "Refurbished" or "Certified Reconditioned." Regardless of labeling, there is no difference in the refurbishing process, the components used, or the technicians that do work. And both are covered with an HP limited warranty and are care pack eligible.
Where do refurbished products come from?
HP refurbished business products can originate from a variety of sources, including:
• Customer returns and cancelled orders - Fully-functional products that leave the HP warehouse and therefore can no longer be sold as new.
• Damaged products - Products returned because of cosmetic flaws, packaging shipping damage, or a broken/missing part.
• Overstocks - Items that are returned by a dealer to make room for newer product lines.
• Demonstration - Products have been used as HP demos.
What is HP's refurbishment process?
• Products that are refurbished by HP are restored to their original condition and performance. Each unit is fully tested, any broken or defective parts identified in testing are replaced and unit is tested again. Units are then cleaned, re-packaged and assigned to new refurbished part number.
• HP’s engineers will validate the Operating System and firmware, and re-image PCs to the latest factory updates when re-imaging a refurbished system.
• HP’s refurbishment procedures follow the same basic guidelines as HP’s testing procedures for new products.
When is refurbished better?
If your IT budget is lean, then HP’s selection of refurbished products offer high-quality, warrantied product at a low cost. For some applications, the latest generation of technology is better suited. In other cases, a remanufactured product may be a better fit. For example:
• Your applications don't require the latest performance.
• If your company has standardized on a certain platform and "new" production on that platform has been discontinued.
• Refurbished equipment may offer the best price/performance ratio.
• Software testing may be performed just as effectively using refurbished products as with new.
• A new, popular product that is out of stock may be available in the remarketed pool due to a return or cancelled order
What should I look for when I buy refurbished?
There are a number of things to keep in mind when you buy refurbished products. Here are a few tips:
• Ask who did the re-work - Be sure your product was refurbished and certified by the original manufacturer. Brokers or third-party refurbishers looking to recoup losses may refurbish a product cheaply by not using genuine HP components, and resell it without an adequate warranty or return policy.
• Buy directly -- Buying directly from HP or Rackfinity which is an authorized HP dealer ensures that your product has been refurbished and tested to meet stringent HP standards.
• Check the warranty - Does your seller guarantee the quality of its refurbished products? Products refurbished by HP are certified and covered by a HP limited warranty and Care Pack Eligible.
• Ask about return policies - If for any reason, you are unsatisfied with your refurbished product, the HP business outlet provides a return policy.
• Act quickly - HP refurbished product inventory turns over fast and the most desirable, tried and true workhorses go first. Unlike new products, if you miss out on a product you want, re-stocking or back-ordering is not an option.
HP Business Outlet - Abbreviations for Product Descriptions (for HP products with no information)
|
Abbreviation |
Meaning |
|
AIO |
All In One (monitor included) |
|
AMD |
AMD-branded Processors and Graphics Cards, ex. AMD Pro A10-8750B 3.6GHz |
|
BD |
Blu-Ray Disc |
|
BL |
Backlit |
|
BluRay |
Blu-Ray optical drive - can read and write to DVDs & CDs, and read BluRay disks but not write |
|
BluRay Writer |
Bly-Ray Writer optical drive - can read and write to DVDs, CDs and BluRay disks |
|
BT |
Bluetooth wireless technology |
|
BV |
BrightView |
|
C |
Intel Celeron |
|
Cam |
Integrated Camera |
|
Core2 |
Intel Core 2 Duo Quad |
|
Core2E |
Intel Core 2 Duo Quad Extreme |
|
DC |
Dual Core |
|
DM |
Desktop Mini Form Factor |
|
Duo2 |
Intel Core 2 Duo |
|
DVD |
DVD Optical Drive - can read CDs and DVDs |
|
DVD-CDRW |
DVD-CDRW Optical Drive - can read DVDs, and read and write to CDs |
|
DVDRW |
Super Multi DVDRW Optical Drive - can read and write to both CDs and DVDs |
|
DVDRW(LS) |
DVDRW(LS) Optical Drive - can read and write to both CDs and DVDs, plus LightScribe technology (laser-etched labeling) |
|
DVDRW-BluRay |
DVDRW-BluRay - can read and write to DVDs & CDs, and read BluRay disks but not write |
|
ECC |
Error Correcting Code |
|
FHD |
Full High Definition resolution is 1920x1080 pixels |
|
FirePro |
FirePro (NVIDIA-brand graphics card) |
|
FPR |
Fingerprint Reader |
|
GB |
Gigabyte - 1000 MB = 1 GB |
|
GeForce GT |
GeForce GT (NVIDIA-brand graphics card) |
|
Graphics-Less |
Video card not included |
|
HD |
High Definition resolution is 1366x768 pixels |
|
HD+ |
High Definition Plus resolution is 1600x900 pixels |
|
i3 |
Intel Core i3 |
|
i5 |
Intel Core i5 |
|
i7 |
Intel Core i7 |
|
IPS |
In-Plane Switching |
|
KB |
Kilobyte - 1000 bytes = 1 KB |
|
LAN |
Local Area Network - computer network within a limited area, such as a resident or office |
|
LCD |
Liquid Crystal Display |
|
LED |
LED Backlight |
|
MB |
Megabyte - 1000 KB = 1 MB |
|
MQ |
Socketed Quad Core |
|
mSSD |
Mini version of SSDs designed for mobile devices |
|
MT |
Microtower Form Factor |
|
NB |
Notebook |
|
NIC |
Network Interface Card - component that connects computer to a network |
|
No-NFC |
No-Near Field Connection |
|
No-Optical |
Optical drive not included |
|
No-Pen |
No Pen Included/Does not support a stylus |
|
NVIDIA |
NVIDIA-brand graphics card |
|
NVME |
Non-Volatile Memory Express |
|
NVS |
NVS (NVIDIA-brand graphics card) |
|
PC |
Personal Computer |
|
PD |
Intel Pentium Dual Core |
|
Pen |
Comes with/supports a stylus |
|
Q |
Quad Core |
|
QC |
Quad Core |
|
QHD |
Quad High Definition - resolution is 2560x1440 pixels |
|
Quadro |
Quadro (NVIDIA-brand graphics card) |
|
Rfrbd |
Refurbished |
|
Rmkt |
Remarketed |
|
SATA |
Serial ATA (internal storage) |
|
SED |
Self-Encrypting Drive (internal storage) |
|
SFF |
Small Form Factor |
|
SSD |
Solid State Drive (internal storage) - faster and more stable than SATA drives |
|
SSHD |
Solid-State Hybrid Drive (internal storage |
|
TB |
Terabytes - 1000 GB = 1 TB |
|
Tblt |
Tablet |
|
Tesla |
Tesla (NVIDIA-brand graphics card) |
|
Touch |
Touch screen |
|
TWR |
Tower |
|
USDT |
Ultra Slim Form Factor |
|
W10P/W7P-64 |
Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro) |
|
W10P-64 |
Windows 10 Professional 64 |
|
W7P-64 |
Windows 7 Professional 64 |
|
W8.1P/W7P-64 |
Windows 7 Professional 64 (available through downgrade rights from Windows 8.1 Pro) |
|
W8.1P-64 |
Windows 8.1 Professional 64 |
|
WAN |
Wide Area Nentwork - computer network that extends over a large geopgraphical distance |
|
WLAN |
Wireless LAN technology - connects devices using a wireless distribution method within limited area |
|
WS |
Workstation |
|
WWAN |
Wireless wide area network (broadband/mobile telecommunications) |
|
X |
Intel Xeon (processor) |
Rackfinity is an Authorized HP & HPE Business Partner, please contact us or call us at 1-800-944-0338 with any questions or for additional HP & HPE solutions that can be customized to fit your requirements. For a complete list of HP Refurbished products please visit our Wholesale IT Solutions page.